Adding Staff Members

Staff members must be invited to join your TrainingHub organization before they can be enrolled in courses or have their training tracked. Invitations are sent by email and take only a moment to set up.

How to Invite Staff

1. Go to Admin: Staff & People → Invite Staff in the sidebar.

2. Enter the staff member's email address - Type the email address where the invitation should be sent.

3. Select a role - Choose between roles:

   • Owner - Full access (agency owner)
   • Admin - Can manage courses, publish training, view all compliance data, and invite additional members. Use this role for supervisors, compliance managers, and facility administrators.
   • Member - Can log in, take assigned training courses, and view their own certificates and progress. Use this role for DSPs and general staff.

4. Select a position - Choose the staff member's job position (DSP, RN, Program Manager, etc.). This determines which courses are auto-assigned based on your organization's training path rules.

5. Assign a Learning Path (optional) - Select a learning path from the dropdown to automatically enroll the staff member in a structured training sequence when they accept the invite. This is the easiest way to get new hires started on the right training immediately.

6. Send the invitation - The staff member receives an email with a link to create their account and join your organization.

After They Join

Once a staff member accepts their invitation, they appear in your organization's member roster. They are automatically enrolled in:

• Required courses based on their position
• The assigned learning path and all its courses (if one was selected at invite time)

Staff can start training immediately from their dashboard. Members who have not yet accepted their invitation will appear as pending in the Members list.