Comprehensive training on the rights of individuals receiving services under Virginia DBHDS. Covers rights guaranteed under 12VAC35-115, staff responsibilities, recognizing violations, and mandatory reporting.
DBHDS Reference
12VAC35-105-400(B)(3)
Modules
Recommended For
All DSPs, Program Managers, Residential Managers, Supervisors, QDDPs, nursing staff, and anyone with direct or indirect contact with individuals.
Not For
Administrative staff with zero individual contact (billing-only, corporate accounting). Contracted vendors who do not provide direct services.
Annual refresher on safe medication administration. Covers the Six Rights, medication forms/routes, documentation, error recognition, and controlled substance handling.
DBHDS Reference
12VAC35-105-770
Modules
Recommended For
DSPs who currently hold a valid MAT certification and need annual renewal. Program Managers who administer medications.
Not For
Staff who have NOT completed the initial 32-hour in-person MAT certification. Licensed nurses (RNs, LPNs) who operate under their nursing license.
Scope Note
This is a REFRESHER only. The initial 32-hour MAT certification must be completed in-person with a Virginia Board of Nursing-approved instructor — that is outside the scope of DSPlife.
Required training on recognizing and reporting abuse, neglect, and exploitation. Covers physical, emotional, and sexual abuse indicators; neglect types; exploitation; and mandatory reporting under Virginia Code.
DBHDS Reference
12VAC35-105-400(B)(4)
Modules
Recommended For
ALL staff — universally required for every employee, volunteer, or contractor of a DBHDS-licensed provider.
Not For
No exemptions. Every staff member must complete this training.
Emergency preparedness for residential and community-based settings. Covers planning fundamentals, natural disaster response, fire safety, evacuation, and medical emergency protocols.
DBHDS Reference
12VAC35-105-400(B)(6)
Modules
Recommended For
All DSPs, direct care staff, Program Managers, Residential Managers, and anyone working in service locations.
Not For
Remote-only corporate staff who never visit service locations (though recommended).
Scope Note
Knowledge component is fully covered online. However, fire drills and evacuation practice must be conducted on-site at your actual service locations per DBHDS regulation.
Infection prevention and control for DBHDS-licensed settings. Covers chain of infection, standard precautions, hand hygiene, PPE, cleaning/disinfection, outbreak management, and reporting.
DBHDS Reference
12VAC35-105-400(B)(5)
Modules
Recommended For
All DSPs, direct care staff, nursing staff, housekeeping/maintenance in residential settings, anyone entering service locations.
Not For
Remote-only staff with absolutely no physical presence at service locations.
Foundational training on person-centered thinking and planning. Covers the philosophy, "important to" vs. "important for," supporting choice and self-determination, and ISP development.
DBHDS Reference
12VAC35-105-400(B)(1)
Modules
Recommended For
All DSPs, Program Managers, QDDPs, support coordinators, supervisors, and anyone planning or delivering services.
Not For
No exemptions for direct service staff. All staff who interact with individuals should take this.
Maintaining appropriate professional relationships in direct support settings. Covers the boundary continuum, warning signs of violations, dual relationships, social media, and ethical decision-making.
DBHDS Reference
12VAC35-105-400
Modules
Recommended For
All DSPs, direct care staff, supervisors, program managers, and anyone interacting with individuals.
Not For
Purely administrative staff with zero individual contact (though beneficial for all).
Theoretical knowledge of CPR, AED use, choking response, first aid essentials, and medical emergency recognition. This is a knowledge review only.
DBHDS Reference
12VAC35-105-400(B)(7)
Modules
Recommended For
All DSPs as a knowledge refresher (they must also hold current in-person CPR/First Aid certification). All direct care staff preparing for renewal.
Not For
Licensed nurses who maintain CPR through their own licensing board. Staff who believe this alone satisfies CPR certification — it does not.
Scope Note
HANDS-ON CERTIFICATION REQUIRED. This online course provides knowledge and theory only. Full CPR certification requires in-person, hands-on skills verification with a certified AHA or Red Cross instructor. This does NOT replace in-person certification.
Incident identification, documentation, and reporting under Virginia DBHDS. Covers reportable incidents, accurate report writing, root cause analysis, quality improvement, and CHRIS reporting.
DBHDS Reference
12VAC35-105-160
Modules
Recommended For
ALL staff. Every employee must know how and when to report incidents. DSPs, supervisors, nursing staff, and admin staff who process reports.
Not For
No exemptions. Every staff member must complete this training.
Core competencies for DSPs serving individuals with IDD in Virginia. Covers communication skills, community integration, health/wellness support, and behavior support fundamentals.
DBHDS Reference
12VAC35-105-400
Modules
Recommended For
All DSPs, new hires in orientation, experienced DSPs as annual refresher.
Not For
Supervisors/managers not providing direct support (though helpful). Licensed clinical professionals (BCBA, RN) operating under their own scope.
Scope Note
Fully satisfies knowledge requirement online. Supervisors should also conduct competency evaluations (available in TrainingHub) to verify practical application.
Training on the annual performance evaluation process. Covers evaluation frameworks, professional development planning, giving/receiving feedback, and documentation requirements.
DBHDS Reference
12VAC35-105-440
Modules
Recommended For
Supervisors and managers who conduct evaluations. Program Managers, Residential Managers. DSPs approaching annual review. HR staff.
Not For
Not universally required — primarily for supervisors and staff approaching their annual review.
Scope Note
Actual performance evaluations must be conducted as face-to-face meetings between supervisor and staff. This course trains staff on the process.
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