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Virginia · DBHDS · Priority 1 & 2

DBHDS Comprehensive Knowledge Exam

Who must take it, the exact format, and how to pass on the first try — so your license application stays on the priority timeline.

What the exam is (and why it matters)

Effective November 7, 2025, anyone applying for a new Virginia DBHDS Priority (Level) 1 or 2 service must complete the Initial Applicant Orientation and pass a proctored Comprehensive Knowledge Exam with a score of 85% or higher — before beginning the license application. Skip it, and your application is not reviewed on the priority timeline; it moves to the non-priority waitlist until DBHDS receives proof that you finished.

In plain terms: this exam is the gate between a new provider and the fast lane. And because it is offered only monthly with limited seats, a failed attempt can cost weeks of lost time before you can even submit your application.

The exam at a glance

Questions

25 (multiple choice + true/false)

Passing score

85% (at least 22 of 25)

Time

90 minutes, one sitting

Proctoring

Virtual, via Microsoft Teams (camera on)

Frequency

Monthly, limited seats, retake allowed

Delivered on

State TRAIN LMS (train.org/virginia)

The path, in order

  1. Confirm eligibility. You must be applying for a priority (Level 1 or 2) service, and at least one participant must be the Owner and/or Main Authorized Contact (MAC).
  2. Create your TRAIN account at train.org/virginia.
  3. Complete all 16 orientation modules — each has a recorded presentation and a self-assessment quiz you must pass at 85%.
  4. Register for the exam with the request form and a copy of your government-issued photo ID.
  5. Sit the proctored exam on your scheduled date via Microsoft Teams.
  6. Then begin your application in the CONNECT Provider Portal.

New to the whole process? See our step-by-step guide to becoming a DD Waiver provider in Virginia.

What the 16 orientation modules cover

The exam draws from the full DBHDS Office of Licensing domain. You do not need to memorize regulation numbers, but you should know the core ideas in each area:

The application process and the CONNECT Provider Portal
The Office of Licensing and your Policy Review / Licensing Specialist
Priority (Level) 1 and 2 service categories and review timelines
Licensing regulations under 12VAC35-105
DD Waiver service types and descriptions
Required documentation and the application packet
Governance and administrative requirements
Personnel: qualifications, background and registry checks, competencies
Human Rights under 12VAC35-115 and the Office of Human Rights
Individual rights, informed consent, and restrictions
Health and safety: medication, emergency preparedness, risk
Serious incident reporting (CHRIS) and investigations
The Individual Support Plan (ISP) and documentation
Quality improvement and provider responsibilities
Inspections, corrective action plans, and sanctions
Post-licensure expectations, renewal, and resources

How to prepare and pass the first time

At 25 questions with an 85% cutoff, you can miss only three. The applicants who pass on the first try do two things: they actually work through all 16 orientation modules (not the night before), and they practice under real conditions — a full-length run of questions in the same format the state uses.

DSPlife™ TrainingHub — Priority Licensing Exam Prep

Our independent prep course mirrors the real exam: a full-length 25-question practice exam, a 40-question drill bank across all 16 domains, and a plain-English rationale on every answer — so your one scheduled sitting is the only one you need. Start a free trial to see it.

DSPlife™ TrainingHub is an independent study aid and is not affiliated with, authorized by, or endorsed by DBHDS. Always confirm current requirements at dbhds.virginia.gov.

Frequently asked questions

What is the DBHDS Comprehensive Knowledge Exam?

It is a proctored exam that new applicants for a Virginia DBHDS Priority (Level) 1 or 2 service must pass as part of the Initial Applicant Orientation. Effective November 7, 2025, you must complete the orientation and pass this exam before your license application is reviewed on the priority timeline.

What score do I need to pass?

You need 85% or higher. The exam is 25 questions (multiple choice and true/false), taken in a single 90-minute sitting, and it is scored automatically at completion.

Who has to take it?

Any new applicant for a Priority (Level) 1 or 2 service. At least one participant from the applying organization must be the Owner and/or the Main Authorized Contact (MAC).

What happens if I fail?

You can register to retake it at a later date. Because the exam is offered monthly with limited seats, a retake can delay your application by weeks, so first-try preparation matters.

What happens if I apply before passing?

An application submitted for a Priority 1 or 2 service without completing the orientation and exam is not reviewed on the priority timeline. It is placed on the waitlist with non-priority services until proof of completion is received.

Where do I take the orientation and exam?

The 16 orientation modules are delivered on the state TRAIN Learning Management System (train.org/virginia). The exam is proctored virtually through Microsoft Teams, with your camera on and no outside materials.

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